Terms of Service

Last Updated: June 2026

Welcome to UMEGO. These Terms of Service govern your use of our website, products, and services. By accessing our website or purchasing products from us, you agree to be bound by these Terms of Service.

Please read these terms carefully before using our website.

1. General Conditions

By using this website, you confirm that:

You are at least 18 years of age or have permission from a parent or legal guardian.
You will not use our products or services for any unlawful purpose.
You will not violate any applicable laws, regulations, or third-party rights.
You will provide accurate and complete information when placing orders.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products & Services

UMEGO makes every effort to accurately display product descriptions, images, pricing, and specifications.

However:

Product colors may vary depending on screen settings and devices.
We do not guarantee that all product descriptions or other content are error-free.
We reserve the right to modify or discontinue products without prior notice.

3. Pricing & Payments

All prices displayed on the website are in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated.

UMEGO reserves the right to:

Change product prices without prior notice.
Correct pricing errors.
Refuse or cancel orders placed with incorrect pricing due to technical or human error.

Payments are processed through secure third-party payment gateways.

4. Order Acceptance

After placing an order, you will receive an order confirmation email.

Receipt of an order confirmation does not guarantee acceptance of the order.

UMEGO reserves the right to:

Cancel orders suspected of fraud.
Limit or refuse quantities purchased per person, household, or order.
Reject orders due to stock unavailability, pricing errors, or operational reasons.

5. Shipping & Delivery

Shipping and delivery timelines are provided as estimates only.

Actual delivery times may vary due to:

Courier delays
Weather conditions
Public holidays
Regional restrictions
Other circumstances beyond our control

Please refer to our Shipping Policy for detailed information.

6. Returns, Exchanges & Refunds

Returns, exchanges, and refunds are governed by our Refund Policy.

By placing an order with UMEGO, you agree to the conditions outlined in our Refund & Return Policy.

7. Intellectual Property

All content on this website, including but not limited to:

Logos
Product images
Graphics
Designs
Text
Videos
Website layout

is the property of UMEGO and is protected by applicable intellectual property laws.

You may not reproduce, distribute, copy, modify, or exploit any content without prior written permission.

8. User Conduct

You agree not to:

Use the website for unlawful activities.
Upload malicious software or harmful code.
Attempt unauthorized access to our systems.
Interfere with website functionality or security.
Use false information while placing orders.

Violation of these terms may result in suspension or termination of access.

9. Third-Party Services

Certain services on our website may be provided by third parties, including:

Payment gateways
Logistics providers
Marketing platforms
Analytics providers

UMEGO is not responsible for the policies, practices, or content of third-party services.

10. Limitation of Liability

To the maximum extent permitted by law, UMEGO shall not be liable for:

Indirect damages
Incidental damages
Consequential damages
Loss of profits
Loss of data
Business interruption

arising from the use of our website, products, or services.

Our maximum liability shall not exceed the amount paid by the customer for the specific order giving rise to the claim.

11. Disclaimer

All products and services are provided on an "as available" and "as is" basis.

UMEGO makes no warranties, express or implied, regarding:

Continuous website availability
Error-free operation
Product suitability for specific purposes

12. Indemnification

You agree to indemnify and hold harmless UMEGO, its directors, employees, partners, and affiliates from any claims, damages, liabilities, costs, or expenses arising from: